Proxicast Technical Support
The Technical Support area of our web site contains manuals, application notes,
downloadable firmware upgrades, sample configuration files, and other technical support information.
Please review the materials on your product CD, on the web site and in our knowledge base before contacting Technical Support.
Support by Product
Our US-based technical support team is available via telephone Monday
through Friday from 9:30 am to 6:00 pm ET (GMT-5)
by calling 877-777-7694 or 412-213-2477. Or E-Mail your questions
to: support@proxicast.com.
If you purchased your Proxicast product from a reseller or systems integrator, please contact them
directly for support. They will escalate issues to us as necessary.
Contact the original equipment manufacturer of any non-Proxicast
branded devices (such as PC-Card modems, amplifiers, device servers, etc.).
Contact your cellular service provider for issues regarding
account provisioning, features, service or billing.
|
|
